Fz99 Privacy Policy

Fz99 does not knowingly collect any information from individuals under the age of 18. Providing false information during age verification is a serious violation of our terms and conditions.

This Privacy Policy applies to the fz99 website, mobile app, and all related services. We never sell your information or share it with unauthorized third parties. Your trust is our greatest asset — and protecting that trust is fz99's commitment.

• This policy applies to all registered and unregistered users.
• This policy is available in both Bengali and English; in case of conflict, the English version shall prevail.
• Our Terms and Conditions We recommend reading this policy alongside the relevant page.

Fz99 collects information in two ways — directly from you, and automatically from your device and browser. A detailed breakdown is provided below.

We only collect information that is necessary for providing services, verifying identity, and ensuring security. Collecting unnecessary data is against fz99's policy.

Fz99 uses collected data only for specific, legitimate purposes. We never sell your information to advertisers or use it for unrelated purposes.

• Account Management: To verify registration, authenticate logins, and keep your account secure.
• Identity Verification (KYC): To verify identity in compliance with international anti-money laundering regulations.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Service improvement: To personalize your gaming experience and improve the platform.
• Customer Support: To process support requests and resolve issues.
• Promotional Communications: To send offers and bonus information only with your consent.
• Legal Obligations: To meet regulatory requirements and fulfill legal obligations.

Fz99 uses cookies to enhance user experience and ensure platform security. Cookies are small text files stored in your browser. They cannot steal your identity or cause any harm.

• Essential Cookies: Essential for maintaining login sessions and keeping security features active. These cannot be disabled.
• Functional Cookies: Remembers language preferences, game settings, and personalized experience.
• Analytics Cookies: Used to collect anonymous statistics such as which pages are visited most and how long sessions last.
• Security Cookies: Used to detect fraud and suspicious login activity.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some fz99 features from working properly.

Fz99 never sells your personal information. However, in certain circumstances, limited data may be shared with trusted parties.

• Payment Processors: Mobile Banking, Nagad, Rocket — only the minimum necessary information is shared to confirm transactions.
• Game Provider: Information required to operate Live Casino or slots.
• KYC Verification Service: Contracted service providers for secure identity verification.
• Legal Authorities: We are legally required to provide information when directed by a court order or government authority.
• Security Partners: Contracted specialists for fraud prevention and anti-money laundering.

Fz99 follows the highest industry standards to keep your data secure. Our security infrastructure is protected across multiple layers.

• SSL 256-bit Encryption: All data transfers are completed through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security for account logins.
• Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
• Data Minimization: Only the data that is strictly necessary is collected and stored.
• Access Control: Only authorized personnel have access to your information.
• Breach notification: In the event of a data breach, you will be notified within 72 hours.

Fz99 gives you full control over your personal information. You can exercise the rights listed below at any time.

Fz99 does not retain data longer than necessary. Retention periods are determined by the purpose of collection and applicable legal obligations.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

Fz99 strictly does not provide services to anyone under 18. Age verification is mandatory during registration. If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

If parents suspect their child is using fz99, please contact our support team immediately.

Fz99 may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or a platform notification. The date of the latest update is always shown at the top of this page.

Continued use of fz99 after any changes takes effect will be considered your acceptance of the updated policy. For any privacy-related questions or concerns, please reach out to our support team.