Gaming is for fun — not stress. fz99 believes that real enjoyment comes when every player games responsibly. Read our responsible gaming guidelines and set healthy limits for yourself.
For fz99, responsible gaming is not just a list of rules — it is our core philosophy. We believe online gaming is true entertainment only when you are in control. Every spin, every bet, every moment should be a source of fun, not stress or frustration.
Online gaming is growing rapidly in Bangladesh. fz99 is committed to keeping this platform as safe and healthy as possible. The core principle of responsible gaming is simple — play when you want to, stop when you need to. fz99 is always here to make that decision easier for you.
Research shows that players who stick to a set budget and time limits enjoy gaming far more and avoid financial or emotional harm. fz99's responsible gaming program is built around exactly that goal.
Most people do not realize they are heading toward a problem until it is already serious. fz99 wants you to stay alert before things get that far. If you notice any of the signs below in yourself, stop immediately and seek help.
Answer the following questions honestly. If three or more answers are "yes", you may need support.
1Do you sometimes spend more time or money on gaming than you planned?
2After a loss, do you find yourself playing more to try to win back the money?
3Have family or friends ever warned you about your gaming?
4Do you feel restless or irritable when you cannot game?
5Have you ever borrowed money or dipped into your savings to fund gaming?
6Is gaming affecting your work, studies, or family life?
7Have you tried to cut back on gaming but found you could not?
8Has gaming become your only way to find peace of mind?
Fz99 gives every user a range of effective tools to manage their own gaming habits. These tools can be easily enabled or adjusted directly from your account settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Decreases take effect immediately; increases take effect after 24 hours.
Set a maximum amount per bet. This helps prevent you from placing large bets on impulse.
Decide in advance how long you will play. When the time is up, fz99 automatically helps you take a break.
Your session ends automatically once you reach a set loss amount. The most effective way to keep your spending in check.
Temporarily suspend your account for 1 to 30 days. No bets or deposits can be made during the break.
Periodic pop-up notifications — a summary of how long you've played and how much you've won or lost.
Setting limits at fz99 is straightforward. Log in to your account, go to the "Responsible Gaming" menu, and set your preferred limits using the table below.
| Limit Type | Period | Takes Effect | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (for decreases) | Easy |
| Bet Limit | Per Bet | Immediate (for decreases) | Easy |
| Loss Limit | Daily / Weekly / Monthly | Immediate (for decreases) | Easy |
| Session Time | Per Session | Immediate | Easy |
| Cooldown Break | 1–30 Days | Immediate | After Break |
| Self-Exclusion | 6 Months – Permanent | Immediate | Limited |
Self-exclusion is fz99's most powerful protection tool. If you feel that gaming is having a negative impact on your life, activate self-exclusion. It is entirely voluntary and handled with full respect for your privacy.
Log in to your account and go to "Responsible Gaming" > "Self-Exclusion".
6 months, 1 year, 3 years, or permanent self-exclusion — choose the option that works best for you.
Self-exclusion takes effect immediately after identity verification. During this period, you will not be able to log in or place bets on fz99.
Alongside self-exclusion, seeking professional help is strongly recommended. Our support team will guide you to the right resources.
Fz99 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration. That said, parents also have a responsibility to stay involved.
You are not alone. The fz99 support team and several professional organizations are always here for you. Asking for help is not weakness — it takes courage.
Chat with our Bengali-speaking support agents via 24/7 Live Chat. Ask us anything about responsible gaming.
Email us at [email protected]. You will receive detailed assistance within 24 hours.
Find answers to common responsible gaming questions on our detailed FAQ page.
We believe that building a safe gaming environment is the foundation of good business — and above all, it is simply the right thing to do.
All responsible gaming tools at fz99 are built in line with international gaming commission guidelines. Your safety is guaranteed, no compromises.
Lowering any limit takes effect instantly. Even at 3 AM, if you feel the need to reduce your limit, you can — no waiting required.
All responsible gaming information and support is available in Bengali. Make the right decisions without any language barrier.
View your full gaming history, win/loss statistics, and time spent — all available at any time.
All self-exclusion and limit-setting information is kept strictly confidential. Your decision, your personal matter.
Fz99 regularly shares mental health information and resources. A healthy mind makes for healthy play.
Join fz99 and experience the real joy of gaming in a safe environment. Use our responsible gaming tools to stay within your limits and get the most out of every session.