Fz99 Terms and Conditions

Fz99 is an internationally licensed online gaming platform offering Sports Betting, slots, Live Casino, bingo, and more to players in Bangladesh. By using fz99, you confirm that you have read and agreed to these complete terms and conditions.

These terms apply to the fz99 website, mobile app, and all related services. fz99 reserves the right to update these terms at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.

• These terms and conditions are available in both Bangla and English; in the event of any conflict, the English version shall prevail.
• Fz99 reserves the right to deny or terminate any user's access for any reason.
• These terms and conditions constitute a legally binding agreement between fz99 and the user.

You must be at least 18 years old to register an account on fz99. Use of fz99 by minors is strictly prohibited. All information provided during registration must be accurate, complete, and kept up to date. Accounts created with false information may be suspended at any time and funds may be forfeited.

Each person may hold only one account. If the same individual is found operating multiple accounts, all accounts will be closed and no balance will be refunded.

• You must provide a valid mobile number and date of birth at the time of registration.
• Fz99 may request documents for identity verification (KYC) at any time.
• The user is solely responsible for keeping their account password confidential.
• Allowing any third party to access or use your account is strictly prohibited.
• Any suspicious login or unauthorized account access must be reported to fz99 support immediately.

Deposits and withdrawals on fz99 can be made via Mobile Banking, Nagad, Rocket, and USDT (cryptocurrency). All financial transactions are secured by SSL 256-bit encryption. fz99 does not accept payments from third-party bank accounts or mobile banking numbers — all transactions must be made through an account registered in your own name.

• Minimum deposit: BDT 200.
• Minimum withdrawal: BDT 500.
• Withdrawal processing time: typically 3–10 minutes; may take up to 24 hours in some cases.
• KYC verification may be required before processing a withdrawal.
• Withdrawals must be made to the same payment method used for the original deposit.
• To prevent money laundering, fz99 may block or investigate any suspicious transactions.

Fz99 regularly offers a variety of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free spins, and VIP rewards. Each bonus has its own specific terms that must be read before claiming.

• To withdraw bonus funds, you must meet the applicable wagering requirement.
• A promotion may not be claimed more than once; using multiple accounts to claim bonuses is strictly prohibited.
• Fz99 reserves the right to modify, suspend, or cancel any promotion at any time.
• If bonus abuse is suspected, fz99 may cancel the bonus and investigate the account.
• Winnings from free spins are credited as cash and are subject to wagering requirements.

All games on fz99 operate using internationally certified Random Number Generator (RNG) technology, ensuring fully impartial and random outcomes. No player or staff member can influence the results.

In fz99 Sports Betting, any bet linked to match fixing or unusual betting patterns will be voided and the associated account may be subject to investigation.

• If a technical error causes the outcome of any game to be uncertain, fz99 reserves the right to void the affected bet.
• Fz99 is not liable for disconnections during gameplay; however, we make every effort to restore your session.
• Any winnings resulting from exploiting bugs or platform errors may be voided.

The following activities are strictly prohibited on fz99. Any violation may result in immediate account closure and forfeiture of funds.

• Creating or operating multiple accounts.
• Registering with a false identity or fraudulent information.
• Abusing the bonus system or engaging in bonus farming.
• Using automated bots or software to place bets.
• Match fixing or colluding with other players to gain an unfair advantage.
• Attempting to bypass any security measures on the platform.
• Using fz99 for money laundering or illegal fund transfers.
• Harassing, threatening, or deceiving other users.

Fz99 places the highest priority on protecting users' personal data. Information we collect is used solely for service delivery, identity verification, and security purposes. We do not sell or share any personal data with third parties.

• All data is protected with SSL 256-bit encryption.
• Information may be disclosed to government authorities when required by law.
• For more information, visit our Privacy Policy Read.

Users may close their account at any time by contacting fz99 support. You will be given the opportunity to withdraw any remaining balance before the account is closed, subject to applicable conditions.

Fz99 may also close or suspend an account for the following reasons:

• A serious breach of these terms and conditions.
• Evidence of fraudulent or deceptive activity.
• Extended inactivity (no transactions for more than 12 months).
• Mandatory closure due to legal or regulatory requirements.

If you have a complaint or dispute, please contact fz99 customer support first. Our team will review your complaint and work to resolve it within 48 hours.

• If you are not satisfied with the support team's resolution, you may escalate the matter to fz99's senior team.
• All disputes will be resolved under the authority of fz99's licensing body.
• In disputes relating to game outcomes, the RNG audit report shall serve as the final and definitive evidence.

Fz99 reserves the right to update these terms and conditions, in whole or in part, at any time. Users will be notified of significant changes via email or through the platform in advance. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• The date of the latest update will always be displayed at the top of this page.
• We recommend visiting this page regularly to stay up to date with the latest terms.